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Interior of an orderly manufacturing facility seen from a mezzanine walkway.

Client work

Results, with the numbers attached.

Consulting case studies are usually written to flatter the consultant. These are written to show you the shape of an engagement, what the problem was, what we did, what changed, and how long it took.

Client names are withheld under our confidentiality terms. Every engagement below is described by sector, size and outcome.

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Showing 6 of 6 examples.

  • Interior of a UK light manufacturing plant with a production line and pallets of packaging stock.

    Manufacturing · £18m turnover · 140 employees

    Cost Reduction

    Indirect spend review across packaging, logistics, energy and facilities

    Situation
    Margin had fallen for three consecutive years with no single cost line large enough to force a decision. Supplier contracts had rolled over untested for several years.
    What we did
    A 14 month supplier and overhead review across packaging, logistics, energy and facilities, with a contract register built from scratch and every renewal date mapped.
    Result
    Identified £420,000 of annual cost, 62% of which was delivered in the first six months through renegotiation alone.
    • £420k annual saving
    • 19% reduction
    • 14 months
  • Reception and open plan floor of a London professional services firm with staff at work.

    Professional services · 90 staff · £11m turnover

    Business Transformation

    Operating model redesign around client onboarding

    Situation
    Onboarding took 21 days and three handoffs, with no single owner and rework appearing late in the process.
    What we did
    Redesigned the process and the supporting system configuration with the people doing the work, then rebuilt the reporting around cycle time.
    Result
    Onboarding now takes 6 days with one owner and no increase in headcount.
    • 21 days to 6 days
    • 71% cycle time cut
    • 7 months
  • Articulated lorries at the loading bays of a UK distribution depot at dawn.

    Logistics · £31m turnover · 260 employees

    Outsourcing

    Back office outsourcing of finance administration and scheduling

    Situation
    Finance administration and customer service scheduling were consuming UK salaries and management attention with rising volumes.
    What we did
    Built the business case, selected and negotiated the provider, documented the processes, and ran a phased transition with parallel running.
    Result
    A 34% reduction in cost to serve, with service levels maintained through a 16 week transition.
    • £290k annual saving
    • 34% cost to serve
    • 16 weeks
  • UK construction site with a steel frame under way, hired plant machinery and stacked materials.

    Construction & trades · £24m turnover · 180 employees

    Cost Reduction

    Plant hire and materials spend brought under control

    Situation
    Plant was hired site by site with no central register, and materials were bought at list price across 27 merchant accounts.
    What we did
    Consolidated fragmented spend, market tested the main hire and merchant categories, and put a single approval route in place.
    Result
    £310,000 of annual cost removed from plant hire and materials, with hire utilisation now reported weekly.
    • £310k annual saving
    • 16% reduction
    • 9 months
  • Care home corridor with a member of staff reviewing a rostering screen at the nurses station.

    Healthcare & care providers · 9 sites · 420 employees

    Business Transformation

    Rostering and compliance reporting rebuilt

    Situation
    Rosters were built manually per site, agency use was unpredictable, and compliance reporting took 11 days each month to assemble.
    What we did
    Redesigned the rostering process, rationalised the systems behind it, and rebuilt the compliance reporting pack from scratch.
    Result
    Agency spend down 28%, compliance reporting produced in 2 days, with clear accountability by site.
    • 28% agency spend
    • 11 days to 2 days
    • 8 months
  • Support engineers working at monitors in a small software company office.

    Technology & software · £9m turnover · 70 employees

    Outsourcing

    Customer support and first line IT moved to a managed service

    Situation
    Support volumes grew faster than the team, and senior engineers were absorbed by first line tickets.
    What we did
    Assessed what could move, built the business case, ran the tender, and transitioned in phases with rollback points and an SLA framework.
    Result
    A 31% reduction in cost to serve with first response times held, and engineering time returned to the product roadmap.
    • 31% cost to serve
    • £185k annual saving
    • 12 weeks

Across our engagements

The pattern that repeats.

Indicative ranges shown while client verified numbers are being confirmed.

12 to 22%
Typical reduction in indirect spend
3 to 5 months
To first verified saving
84%
Of identified savings delivered
60%
Of clients commission a second engagement
An adviser and a client reviewing a printed savings pipeline report under a desk lamp.

How the result gets proved.

Every saving is tracked in a single pipeline that your finance team can open at any point. Each line carries the owner, the value, the date it was signed and the ledger code it lands in, so the number on the report is the number in your accounts.

We report fortnightly during delivery, then again at 90 and 180 days after handover to confirm the saving is still there. Named client quotations are published here as each client approves them.

Your business, your numbers.

Case studies are other people's problems. The only useful question is what is sitting in yours.

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