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STABLE ROCKPARTNERS
Printed spend analysis pages, a pen and reading glasses on a dark wood desk.

Our services

Three ways we make a business worth more.

Take cost out. Rebuild how the work gets done. Move what should not be done in-house. Most engagements start in one of these and grow into another.

Service 01

Cost Reduction

Most mid-sized businesses carry between 8% and 15% unnecessary cost in their indirect spend. Not waste in any dramatic sense, just contracts nobody renegotiated, suppliers nobody re-tendered, services that scaled with headcount and never scaled back.

A printed supplier contract and cost analysis spread across a boardroom table with reading glasses.

What we look at

  • Indirect and overhead spend across all categories
  • Supplier contracts, renewal terms and rebate structures
  • Energy, telecoms, insurance and utilities benchmarking
  • Facilities, logistics, packaging and consumables
  • Software licences, subscriptions and seat utilisation
  • Professional fees and outsourced service contracts
  • Payroll structure, contractor use and cost-to-serve by function
  • Working capital: payment terms, stock holding, debtor days

How we do it

  • Full spend analysis from your ledger, categorised and benchmarked
  • Contract register built and every renewal date mapped
  • Market testing and competitive tender where it will move the price
  • Direct renegotiation, run by us, with your approval on every outcome
  • Consolidation of fragmented spend to improve leverage
  • A tracked savings register handed to your finance team

What you get

  • A written diagnostic with every opportunity sized and ranked
  • A delivery plan with owners, values and dates
  • Negotiated outcomes evidenced against your ledger
  • Benchmark data you keep and can reuse at every future renewal
  • Quarterly savings verification for the first year

Engagement note. Cost reduction is the service most often structured on a gain-share basis. If you prefer, we take a percentage of verified savings over an agreed period instead of a fee, which means the work costs you nothing unless it works.

Service 02

Business Transformation

A business that has doubled in size is rarely running on a model designed for its current shape. Transformation is the unglamorous work of redesigning how the business actually operates so it can carry what is coming.

A team mapping an operating process on a glass wall with notes and printed workflow diagrams.

What we look at

  • Operating model: who does what, and why it sits there
  • Core process flow, cycle times, handoffs and rework
  • Organisational structure, spans of control and role clarity
  • Systems landscape, integration gaps and manual workarounds
  • Data and reporting: what leadership actually sees and when
  • Performance management, targets and accountability
  • Post-acquisition integration where relevant
  • Capacity: what breaks first at 1.5× and 2× volume

How we do it

  • Current-state mapping with the people doing the work
  • Quantified diagnosis, time, cost and error rate per process
  • Target operating model designed against your growth plan
  • Process redesign with automation applied only where it pays
  • Systems rationalisation and a practical integration roadmap
  • KPI framework and management reporting rebuilt from scratch
  • Change management and hands-on implementation support

What you get

  • A target operating model with a costed transition path
  • Redesigned processes, documented and owned
  • A management reporting pack that answers the right questions
  • A performance framework your managers can actually run
  • Capability transferred to your team, not retained by us

Engagement note. Transformation engagements are typically three to nine months and priced as a fixed fee per phase, so you can stop, pause or re-scope at each gate rather than committing to the whole programme up front.

Service 03

Outsourcing & Managed Services

Some functions are essential but should not be consuming UK salaries and UK management attention. Moving them properly can take 40 to 60% out of the cost to serve. Moving them badly costs you customers. The difference is entirely in how the transition is run.

A managed service team at work on an open plan operations floor in the early evening.

Functions we commonly move

  • Finance administration: accounts payable, receivable, reconciliation
  • Customer service and inbound support
  • Sales support, lead qualification and CRM administration
  • Back-office processing, data entry and document handling
  • Scheduling, dispatch and coordination
  • IT support and application maintenance
  • Marketing production and content operations

How we do it

  • Function-by-function assessment of what can and cannot move
  • A real business case: full cost to serve, transition cost, payback
  • Delivery model selection, offshore, nearshore, hybrid or in-house
  • Provider selection, tender management and contract negotiation
  • Process documentation and knowledge transfer before go-live
  • Phased transition with parallel running and rollback points
  • Governance framework: SLAs, escalation, reporting, review cadence
  • Existing BPO contract review where you already outsource

What you get

  • A defensible business case you can take to your board or bank
  • A selected, negotiated and contracted provider
  • Documented processes that outlive any individual provider
  • A managed transition with service levels held throughout
  • Ongoing governance support for as long as you want it

Engagement note. We take no commission, rebate or referral fee from any outsourcing provider. We are paid by you, which is the only way our recommendation on which provider to use is worth anything.

How we charge

Four ways to work with us.

  • Diagnostic Sprint

    Four weeks, fixed fee. A full review of one area with sized, ranked opportunities and a delivery plan. No obligation to proceed. Most clients start here.

  • Fixed-Fee Project

    A defined scope with a defined price, broken into phases with a gate at each one. You know the cost before you commit and you can stop at any gate.

  • Retained Advisory

    A set number of senior days per month for businesses that want the capability on tap rather than a single project. Minimum three months.

  • Gain-Share

    We take an agreed percentage of verified savings over a defined period instead of a fee. Available on cost reduction and some outsourcing work, subject to scope.

Common questions

What clients usually ask first.

It depends on the size and complexity of the business and the scope of the review, but it is always a fixed fee agreed in writing before we start, and it is always a fraction of what we would expect to identify. We will give you a number in the first conversation.

Start with the diagnostic.

Four weeks, a fixed fee, and a written view of what is actually available in your business. Everything else follows from that, or it does not.